Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The Teacher's Book is an invaluable tool for anyone wishing to use Good Practice in the classroom. As well as guiding the teacher through the activities, each unit offers background information to the unit topic, notes on medical terminology, pronunciation guidance and suggestions for further reading. The Teacher's Book also offers 12 photocopiable related reading texts and photocopiable worksheets to use with the Good Practice DVD.

Good Practice is a course for doctors and medical students who need to communicate with patients in English; the course can be used in the classroom or for self-study. Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The course teaches learners how to sensitively handle a range of situations such as taking a patient history and breaking bad news, as well as preparing doctors for dealing with different types of patients. Good Practice demonstrates the impact of good communication on the doctor-patient relationship and enables students to become confident and effective practitioners in English.

Never be at a loss for words again! Perfect your people skills with his fun, witty and informative guide, containing 92 little tricks to create big success in personal and business relationships. In How To Talk To Anyone, bestselling relationships author and internationally renowned life coach Leil Lowndes reveals the secrets and psychology behind successful communication. These extremely usable and intelligent techniques include how to: Work a party like a politician works a room Be an insider in any crowd Use key words and phrases to guide the conversation Use body language to connect This is the key to having successful conversations with anyone, any time.

Master the art of communication with Collins Communication for International Business. Enhance your business relationships and enjoy greater success for you and your business. English may be the language of international business, but when talking to colleagues or business partners it can be clear that we're not always speaking the same language. Collins Communication for International Business will give you the strategies you need to communicate interpersonally with colleagues at home and overseas in the increasingly diverse and complex field of international business. It contains clear and practical advice from experts in the field of international business and communication to ensure you can build and enhance the relationships you need to be successful. * Part 1 covers fundamental communication skills, enhancing your presentation skills and interactions with colleagues and business partners. * Part 2 enables you to develop the specific skills needed for building and maintaining successful business practices and relationships, with topics such as 'Networking', 'Influencing' and 'Managing conflict'. * Part 3 focuses on improving your skills when working in teams and when communicating via email, telephone and video conference, with a view to delivering measurable business results.

Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager’s Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager’s Handbook for quick reference when you’re in need of guidance or work through each section at your own pace to become the best manager you can be.

Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager’s Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager’s Handbook for quick reference when you’re in need of guidance or work through each section at your own pace to become the best manager you can be.

By the end of this book you will have be ready to lead at a higher level Discover your writing strengths and weaknesses Understand the key types of business writing Develop your skills Get the details right Make a positive impact on your business Other books help you talk the talk. The Teach Yourself Coach books helps you walk the walk. Who are you? * Anyone who wants to impress more and achieve more with their written communication at work Where will this book take you? * You will have new skills and knowledge, and be fully ready to use it in a specific writing project How does it work? * A combination of practical tried-and-tested advice, and unique interactive exercises When can you do it? * In your own time, at your own pace What else do you get? * Access to free online videos and printable resources Why Teach YourselfA®? * Teach Yourself books are trusted around the world and have helped sixty million people achieve their goals

By the end of this book you will have be ready to lead at a higher level Discover your writing strengths and weaknesses Understand the key types of business writing Develop your skills Get the details right Make a positive impact on your business Other books help you talk the talk. The Teach Yourself Coach books helps you walk the walk. Who are you? * Anyone who wants to impress more and achieve more with their written communication at work Where will this book take you? * You will have new skills and knowledge, and be fully ready to use it in a specific writing project How does it work? * A combination of practical tried-and-tested advice, and unique interactive exercises When can you do it? * In your own time, at your own pace What else do you get? * Access to free online videos and printable resources Why Teach YourselfA®? * Teach Yourself books are trusted around the world and have helped sixty million people achieve their goals

From crafting the perfect CV and finding the job of your dreams, to writing a great cover letter and winning at interview, THE ULTIMATE JOB HUNTING BOOK is a dynamic collection of tools, techniques, and strategies for success. Short, punchy chapters mean you can read up quickly and start applying what you've learned immediately.* Part 1: Your CVs Masterclass* Part 2: Your Job Hunting Masterclass* Part 3: Your Cover Letters Masterclass* Part 4: Your Job Interviews Masterclass.Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work.From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.

From crafting the perfect CV and finding the job of your dreams, to writing a great cover letter and winning at interview, THE ULTIMATE JOB HUNTING BOOK is a dynamic collection of tools, techniques, and strategies for success. Short, punchy chapters mean you can read up quickly and start applying what you've learned immediately.* Part 1: Your CVs Masterclass* Part 2: Your Job Hunting Masterclass* Part 3: Your Cover Letters Masterclass* Part 4: Your Job Interviews Masterclass.Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work.From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.

This comprehensive resource book contains an easy-to-use set of short activities essential for anyone teaching Business English. Reflecting real-life business activities such as emails, noisy telephone conversations, making excuses, negotiating, handling customer complaints and cultural awareness, Five-Minute Activities for Business English helps teachers mirror the pacey feel of the work environment. This book is also of interest to teachers of general English who are looking for stimulating skills-based activities in meaningful contexts and complements both tailored and coursebook-based materials. The four main areas covered are 'Business topics', 'Business communication skills', 'Language work' and 'Exploiting coursebooks'. These areas feature activities on various topics such as money, finance, meetings, negotiations, telephoning, management, marketing, etc.

This is your complete course in business finance.From balance sheets and profit statements to cashflow, budgets and forecasts, THE ULTIMATE FINANCE BOOK is a dynamic collection of tools, techniques, and strategies for success. Short, punchy chapters mean you can read up quickly and start applying what you've learned immediately.* Part 1: Your Finance for Non-Financial Managers Masterclass* Part 2: Your Bookkeeping and Accounting Masterclass* Part 3: Your Understanding and Interpreting Accounts Masterclass* Part 4: Your Successful Budgeting and Forecasting Masterclass.Discover the main themes, key ideas and tools you need, and bring it all together with practical exercises.ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing. .

This is your complete course in business finance.From balance sheets and profit statements to cashflow, budgets and forecasts, THE ULTIMATE FINANCE BOOK is a dynamic collection of tools, techniques, and strategies for success. Short, punchy chapters mean you can read up quickly and start applying what you've learned immediately.* Part 1: Your Finance for Non-Financial Managers Masterclass* Part 2: Your Bookkeeping and Accounting Masterclass* Part 3: Your Understanding and Interpreting Accounts Masterclass* Part 4: Your Successful Budgeting and Forecasting Masterclass.Discover the main themes, key ideas and tools you need, and bring it all together with practical exercises.ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing. .

Developing Chinese (2nd Edition) is a set of nationally planned textbooks for higher education during the Eleventh Five-Year. Based on the well-designed structure of the first edition, this edition adds more elements in tune with the times. .It includes 28 volumes with altogether 34 books. Combining the cultivation of integrated language skills with the training of specific language skills in its compilation, this set of textbooks can be divided into three levels (elementary, intermediate and advanced) and five series (comprehensive, listening, speaking, reading and writing), among which the comprehensive series is the bulk and the others are the supportive series. The overall purpose is to develop and improve the students Chinese language skills, Chinese communication skills, integrated Chinese capabilities as well as enhance their interest and ability in learning Chinese.

Developing Chinese (2nd Edition) is a set of nationally planned textbooks for higher education during the “Eleventh Five-Year”. Based on the well-designed structure of the first edition, this edition adds more elements in tune with the times. .It includes 28 volumes with altogether 34 books. Combining the cultivation of integrated language skills with the training of specific language skills in its compilation, this set of textbooks can be divided into three levels (elementary, intermediate and advanced) and five series (comprehensive, listening, speaking, reading and writing), among which the comprehensive series is the bulk and the others are the supportive series. The overall purpose is to develop and improve the students’ Chinese language skills, Chinese communication skills, integrated Chinese capabilities as well as enhance their interest and ability in learning Chinese .